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GENERAL

How to Buy

1.    Simply browse the store until you find an item you wish to purchase and select your preferred size. For further sizing information please refer to our ‘Sizing’ section below the ‘General Information’.

2.    Click “add” and then you may either continue shopping or click the shopping cart in the top right hand corner to complete your purchase.

3.    At the next screen you will be asked to choose your country, then click 'checkout' which will then take you to PayPal so you can pay for your purchase. Postage is calculated automatically for you. Please see ‘Payment’ for available payment methods. If you do not have a PayPal account you may also choose to pay by credit card.

Please Note: Merchandise is only held for you once you've paid for your order. Adding an item to your cart doesn't reserve it for you or guarantee that you'll be able to purchase it at a later date. An item can sell-out while it's sitting in your cart.

I need assistance with my order. Who can I contact?

We're always happy to help! Please feel free to contact us via email at [email protected] if you require any assistance.

payment methods

What forms of payment do you accept?

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

Is it safe to use my credit card on your site?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits which is the highest level commercially available.

Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. Simply follow the transaction process and where it says “Don’t have a PayPal account?” click “Continue”. Please see above for accepted payment methods.

What currency is used on the site?

All Faux Pas products are priced in Australian Dollars (AUD). For an approximate currency conversion to your local currency, please visit www.XE.com.

How is the price calculated for orders outside of Australia?

All Faux Pas products are priced in Australian dollars (AUD). When you place your order you'll see a total in AUD. If you pay by credit card, your card company will convert the AUD total to your local currency at the exchange rate that applies when your order is processed. Your credit card company may also charge additional fees for the international purchase – We recommend that you contact your credit card provider directly for more information regarding additional fees and charges.

garment care

How do I care for my Faux Pas garments?

Please refer to the the care instructions on the individual garment for washing details.